Data Collection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). We collect personal data that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. This data includes your name, email address, shipping address, payment information, and any other information you choose to provide.

Data Use

We use your personal data to process your orders, manage your account, and communicate with you. This includes sending order confirmations, shipping notifications, and customer service responses. With your consent, we may also use your data to send you promotional materials and special offers.

Data Storage

We store your personal data securely and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. We retain your data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are contractually obligated to keep your data confidential and use it only for the purposes for which it was shared.

Your Rights

Under the GDPR, you have the right to access, rectify, or delete your personal data. You can also object to or restrict the processing of your data, request data portability, and withdraw your consent at any time. To exercise these rights, please contact us at info@x-soul.eu. We will respond to your request within 3 business days.

Contact

If you have any questions or concerns about our GDPR compliance, please contact our Data Protection Officer at info@x-soul.eu. We are committed to addressing your inquiries and ensuring your data is protected.